Privacy Policy

Last updated: April 15, 2025

This Privacy Policy describes how Thrive Growth Solutions (DBA Ashley Frank) (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or interact with ashleyfrank.com, participate in Thrive Growth Lab, or engage in coaching or consulting services. We are based in Nova Scotia, Canada, and operate as a sole proprietorship.

1. Information We Collect

A. Information you provide directly

We collect personal information that you voluntarily provide to us through website forms, applications, or communications, including:

Your name
Email address
Phone number
Information shared during coaching or consulting sessions
Information submitted through program applications or inquiries

B. Payment information

Payments for programs or services are processed through Stripe. We do not store your full payment details on our systems. Stripe’s collection and storage of your payment information is governed by their privacy policies.

C. Technical and usage data

When you visit our website, we may automatically collect:

Your IP address
Browser type and device information
Pages viewed and time spent on the site
Cookies and similar tracking technologies

We use Google Analytics and Meta Pixel to understand website traffic, improve user experience, and support our marketing efforts.

2. How We Use Your Information

We use your personal information for the following purposes:

To communicate with you, including emails, newsletters, and waitlist updates
To evaluate applications or inquiries
To deliver coaching, consulting, or Thrive Growth Lab programming
To process payments through Stripe
To improve our website, services, and marketing
To comply with legal obligations

3. Coaching and Recording

Individual coaching sessions may be recorded only if you request it and provide written permission.
Group coaching sessions may be recorded. These recordings may be shared with other participants in the cohort and may also be used for educational or marketing purposes.
We do not sell or share your personal information with third parties for their marketing purposes.

4. Cookies and Tracking

Our website uses cookies and tracking tools including Google Analytics and Meta Pixel. These tools help us understand how visitors interact with our site and allow us to improve our content and advertising.

You may manage or disable cookies through your browser settings, though this may impact your experience on our website.

5. Data Storage and Security

We take reasonable steps to protect your personal information using industry-standard security practices. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal data, subject to legal or contractual requirements
Opt out of marketing emails at any time

To make a request, contact us at: [email protected].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.